Akiles Pinpad

The Akiles Pinpad is a device that:

Its function is to:

Installation Manual

Akiles Pinpad Installation Manual

Troubleshooting

When the Akiles Pinpad device is Offline, it is necessary to identify whether this is because the Akiles device has no electrical power, or there is no Internet signal reaching it through the Wi-Fi connection with the router or access point. To do this, we must check if the LED indicator is on and the number of flashes it makes.

LED Indicator Color Connection to Akiles Cloud Number of Flashes Diagnosis Solution
Blue Online None None None
Yellow Offline 1 Device not correctly connected to its central device Check the status of the central device and/or the RSSI coverage between both
Yellow Online 2 Device not correctly connected to one or more Akiles peripheral devices Check the status of the other Akiles peripheral devices
Purple Offline 1 Device disconnected from the Wi-Fi network Check that there is good Wi-Fi signal and that the network name (SSID) or password has not been changed, in which case they should be updated as explained here
Off Offline None Device unplugged, space without electrical power or faulty transformer -